Cancellation policy

 

Right of Withdrawal

Consumers have a thirty-day right of withdrawal. The following items are excluded from exchange: “personalized items (hunter, ibex, etc.), promotional items, underwear, and embroidered items.”

Right of Withdrawal
You have the right to withdraw from this contract within thirty days without giving any reason. The withdrawal period is thirty days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.

To exercise your right of withdrawal, you must inform us (Mario Lang Landjäger.ch, Hauptstrasse 11, 5512 Wohlenschwil, Switzerland, info@landjaeger.ch, Phone: 041 925 60 80) by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. 

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must refund to you all payments we have received from you, excluding shipping costs (external expenses), without delay and no later than fourteen days from the day on which we received notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return or hand over the goods to us without delay and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires. You are responsible for the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.

The right of withdrawal does not apply to the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or specification by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it.)

– To: Mario Lang Landjäger.ch, Hauptstrasse 11, 5512 Wohlenschwil, Switzerland, info@landjaeger.ch

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for written notifications)

– Date

(*) Delete as appropriate.